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Terms & conditions

A) Rates:

Tour prices are available on request.

B) Accommodation:

According to the preference of clients, we book rooms in hotels ranging from the luxurious to fine first and tourist class hotels in major tourist areas, to simple rustic inns in remote areas, most with private baths.

C) Transportation:

We have a fleet of 4WD drive for tours to the countryside, coaster buses, minibuses and deluxe big buses for sightseeing tours in and around Addis Ababa.

D) Guides:

English, French, Italian and German speaking guides are available. Other than these we will provide upon request.

E) Liabilities:

  1. Grand Holidays Ethiopia acts only as agent of passengers in all matters relating to accommodation and transportation. However, Grand Holidays Ethiopia shall not be liable for injury, flight schedule changes, delay, loss or damage arising from any cause and in any manner whatsoever.
  2. The laws of Ethiopia govern Grand Holidays Ethiopia´s liability to passengers carried in its own vehicles, and all claims are subject to the jurisdiction of the court of Ethiopia in which the cause of action arises. Grand Holidays Ethiopia´s all vehicles are comprehensively insured.
  3. Grand Holidays Ethiopias’ reserves the right to employ subcontractors whenever necessary to carry out all or any part of the services agreed to be supplied and in any event of the exercise of such right the terms of clause (ii.) related to Grand Holidays Ethiopia s’ liability shall apply.

E) Payment:

Payment can be made through bank transfer, in cash or traveler cheque. Other methods of payment can be discussed in advance.


Grand Holidays Ethiopia Tours will charge 50% of the tour cost for a cancellation made two weeks before the tour commences and for last minute cancellation of less than two weeks prior to tour commencement, there will not be any refund.

Lucky Building
Kebele 03/05, Bole K/K
Bole Medhanialem
P.O. Box 23908 , Addis Ababa 1000,Ethiopia

Telephone: +251-116-183163
Cell phone: +251-911-428006
Fax: +251-116-183166

Skype address: desalegrandholidays